Privacy Policy

This privacy policy of the user's personal data (hereinafter - the privacy policy) applies to all information that the TurboCentras websites can receive about the user while using the company's website.

1. DEFINITION OF TERMS

1.1. The following terms are used in this Privacy Policy:

1.1.1. "Administration of the site of the company TurbotCentras (hereinafter referred to as the administration)" - authorized employees of the site managers acting on behalf of the company TurbotCentras, which processes the personal data of the user.

1.1.2. "Personal data" means any information relating directly or indirectly to a specific or determined individual (subject of personal data, the user).

1.1.3. "Processing of personal data" means any action (operation) or set of actions (operations) performed with or without the use of automation facilities with personal data.

1.1.4. "Confidentiality of personal data" - a requirement for the operator or other person who has access to a personal data to comply with the requirement not to allow their dissemination without the consent of the subject of personal data or other legal grounds.

1.1.5. "Site user (hereinafter - user)" means a person who has access to the site and uses the site through the Internet.

1.1.6. "Cookies" is a small piece of data (a file) sent by a web server and stored on a user's computer that the web client or web browser sends to the web server each time in an HTTP request when trying to open a site page.

1.1.7. "IP-address" is a unique network address of a computer network built using the IP protocol.

1.1.8. "Website (hereinafter referred to as the site)" - Web pages of the TurboCentras company, located on the domain names of this company, a page which is currently being viewed.

2. GENERAL PROVISIONS

2.1. Use of the site by the user means the acceptance of this privacy policy and the terms of processing the user's personal data.

2.2. In case of disagreement with the terms of the privacy policy, the user must stop using the site immediately.

2.3. This privacy policy applies only to the sites of the company TurboCentras. The company's website does not control and is not responsible for third-party sites, links to which the user can click on, available on the site.

2.4. The site administration does not check the accuracy of the personal data provided by the user of the site of the company TurboCentras.

3. SUBJECT OF THE PRIVACY POLICY

3.1. This privacy policy sets forth the obligations of the site administration not to disclose and provide a regime for protecting the confidentiality of personal data that the user provides on request from the site administration when registering on the site or when placing an order for the goods purchase.

3.2. Personal data that was allowed for processing under this privacy policy is provided by the user by filling out the registration forms on the websites of TurboCentras and includes following information:

  • name, surname, user name;
  • contact phone number of the user;
  • e-mail address;
  • the delivery address of the goods;
  • the residence address of the user;
  • The IP address of the user's computer.

3.3. The site protects the following data, which are automatically transmitted when you visit the site pages:

  • IP address;
  • information from the Cookies file;
  • information about the browser (or other program that accesses the site);
  • time of access to the site;
  • addresses of visited pages of the site;
  • referrer of the site (the address of the previous page).

3.3.1. The user's cookies are used strictly for the purposes specified in cl. 4. of this privacy policy. Disabling Cookies may result in the inability to access parts of the site that require authorization.

3.3.2. The site collects statistics about the IP-addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.

3.4. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) is subject to reliable storage and non-distribution, except as provided in cl. 5.2. and 5.3. of this privacy policy.

4. PURPOSE OF PERSONAL USER INFORMATION COLLECTION

4.1. The user's personal data can be used by the site administration with the purpose of:

4.1.1. Identification of a user registered on the site to place an order and (or) conclude a contract of sale of goods remotely with the company TurboCentras.

4.1.2. Granting the user access to the site's personalized resources.

4.1.3. Establishing feedback with the user, including sending notifications, requests regarding the use of the site, rendering services, processing requests and applications from the user.

4.1.4. Determination the location of the user for security, in order to prevent fraud.

4.1.5. Confirmation of the authenticity and completeness of personal data provided by the user.

4.1.6. Creation an account to make purchases, if the user has given consent.

4.1.7. Site user notifications about the status of the order.

4.1.8. Processing and receipt of payments, confirmation of tax or tax benefits, disputing payment, determining the right to receive a credit line by the user.

4.1.9. Providing the user with effective client and technical support in the event of problems related to the use of the site.

4.1.10. Providing the user product updates, special offers, information on prices, newsletters and other information with his consent on behalf of the company TurboCentras or on behalf of the partners of the company TurboCentras.

4.1.11. Implementing promotional activities with the consent of the user.

5. METHODS AND TERMS OF PERSONAL INFORMATION PROCESSING

5.1. The processing of the user's personal data is carried out without any time limit, in any legal way, including in the information systems of personal data using automation tools or without using such means.

5.2. The User agrees that the site administration has a right to transfer personal data to third parties, in particular, courier services, postal organizations, telecom operators, solely for the purpose of fulfilling the user's order issued on the TurboCentras website, including the delivery of the goods.

5.3. Personal data of the user can be transferred to the authorized state authorities only on the grounds and in the order established by the legislation.

5.4. With the loss or disclosure of personal data, the administration of the site informs the user about the loss or disclosure of personal data.

5.5. The site administration takes necessary organizational and technical measures to protect the user's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

6. OBLIGATIONS OF THE PARTIES

6.1. The User is obliged to:

6.1.0. The user must read this document, as well as the terms and conditions of this website. Accept or reject the described terms and conditions. If you disagree with any paragraph of this document or if you disagree with the rules, the user must immediately stop using this website.

6.1.1. Provide information about the personal data necessary to use the site of the TurboCentras company.

6.1.2. Update and supply with the provided information about personal data in case of changing this information.

6.2. The site administration is obliged to:

>6.2.0. At the request of the user, the administration agrees to immediately delete the account and all personal information of the user. The request for the removal of user data can be sent through the contact form or in any other convenient way for the user.

6.2.1. Use the information received solely for the purposes specified in clause 4 of this privacy policy.

6.2.2. Ensure the confidential information is not kept secret, not disclosed without the prior permission of the user, and also does not sell, exchange, publish, or disclose other personal data transmitted by the user, except for cl. 5.2. and 5.3. this privacy policy.

6.2.3. Take precautions to protect the privacy of the user's personal data according to the order commonly used to protect this kind of information in the existing business turnover.

6.2.4. Block the personal data relating to the relevant user from the moment of the request or request of the user or his legal representative or authorized body for protection of the rights of subjects of personal data for the verification period, in case of revealing unreliable personal data or illegal actions.

7. RESPONSIBILITY OF THE PARTIES

7.1. The administration of the site, which has not fulfilled its obligations, is liable for losses incurred by the user in connection with the misuse of personal data, in accordance with the law, with the exception of cases provided for in cl. 5.2., 5.3. and 7.2. this privacy policy.

7.2. In case of loss or disclosure of confidential information, the administration of the site is not responsible if this confidential information:

7.2.1. Became public property before its loss or disclosure.

7.2.2. It was received from a third party before it was received by the site administration.

7.2.3. It was disclosed with the consent of the user.

8. SETTLEMENT OF DISPUTES

8.1. Before applying to the court with a claim for disputes arising from the relationship between the site user and the site administration, it is mandatory to file a claim (a written proposal for the voluntary settlement of the dispute).

8.2. The receiver of the claim within 30 calendar days from the date of receipt of the claim notifies the applicant of the claim about the results of the examination of the claim.

8.3. If the agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation.

9. ADDITIONAL CONDITIONS

9.1. The site administration has the right to make changes to this privacy policy without the consent and notification of the user.

9.2. The new privacy policy comes into effect since the moment it is posted on the site, unless otherwise provided by the new edition of the privacy policy.

9.3. The current privacy policy is available at www.turbocentras.com/en/privacy-policy.html.